We can confirm the issue with Test Send delays has been resolved.
The open and click reporting metrics may take up to 30 mins to reflect the accurate figures.
Please accept our apologies for any inconvenience caused.
Poppulo Support
Posted May 28, 2021 - 12:56 BST
Investigating
We are currently experiencing some delays with Test Sends and Open/Click Reporting
Due to the volume of test sends currently in progress it could take up to 20 minutes for your test emails to start sending. Live sends are not affected as they go through a separate queue.
The open and click reporting metrics may not be up to date. It may take upto an hour to reflect the accurate figures. Our team is actively working to resolve the issue.
Please accept our apologies for any inconvenience caused.
Poppulo Support
Posted May 28, 2021 - 11:55 BST
This incident affected: Reporting & Analytics and Email Sending.