All Systems Operational

Poppulo Platform / Web Application Operational
Reporting & Analytics Operational
Email Microsites Operational
Email Sending Operational
Mobile App Operational
Mobile Publishing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

US Server: Essential maintenance will be carried out on Tuesday the 22nd of September 00:00am to 1:00am EST Sep 22, 2026 05:00-06:00 BST

Essential maintenance will be carried out on our US servers Tuesday the 22nd of September 00:00am to 1:00am EST

During this time there will be brief interruptions to the Poppulo Admin

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support Team

Posted on Sep 08, 2026 - 17:02 BST

EU Server: Essential maintenance will be carried out on Thursday the 24th of September 5:00am to 6:00am BST Sep 24, 2026 05:00-06:00 BST

Essential maintenance will be carried out on our EU servers Thursday the 24th of September 5:00am to 6:00am BST

During this time there will be brief interruptions to the Poppulo Admin

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support

Posted on Sep 08, 2026 - 17:04 BST

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

Resolved - The Goto status page indicates they have resolved their platform issues
Sep 8, 19:29 BST
Monitoring - We have become aware that our phone provider is experiencing a few platform issues which is causing most inbound and outbound calls to fail to connect. If you are trying to reach Poppulo Support and can't reach us via the phone, we suggest submitting a ticket at poppulo.com/support and will follow up with you as soon as possible.

There is not a platform issue with either the Poppulo Email or Poppulo Signage products, we just wanted to let our clients know that reaching us by phone may be unreliable for the time being.

Please reference https://status.goto.com/incidents/8xtg7h12rg31 for service updates.

Sep 8, 18:14 BST

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 15:15 BST
Update - Poppulo Support and Engineering are currently monitoring an increase in deferrals from mailings through protection.outlook.com

Microsoft are advising of an issue with Exchange online leading to "451 4.7.500 Server busy deferrals :


ID: EX1467029
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: 4 Sept 2026, 11:19 GMT+1User impact
Users may experience a delay in sending and receiving email messages from external domains in Exchange Online.More info
Users may experience intermittent “Server busy” errors, affecting multiple mailboxes.Scope of impact
This issue impacts users who may be attempting to send and receive email messages from external domains in Exchange Online. This information may be updated as our investigation continues.

Current status
4 Sept 2026, 12:03 GMT+1
Our initial investigation has identified instances where anti-spam protections may be contributing to impact for a subset of users. We are continuing to analyse the behaviour and review service telemetry to better understand the underlying cause and determine the most effective mitigation path

Once the issue is addressed by Microsoft Poppulo will attempt to deliver currently deferred mails.

Poppulo Support

Sep 4, 13:31 BST
Monitoring - Poppulo Support and Engineering are currently monitoring an increase in deferrals from mailings through protection.outlook.com 

Microsoft are advising of an issue with Exchange online leading to  "451 4.7.500 Server busy deferrals :


ID: EX1467029
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: 4 Sept 2026, 11:19 GMT+1User impact
Users may experience a delay in sending and receiving email messages from external domains in Exchange Online.More info
Users may experience intermittent “Server busy” errors, affecting multiple mailboxes.Scope of impact
This issue impacts users who may be attempting to send and receive email messages from external domains in Exchange Online. This information may be updated as our investigation continues.

Current status
4 Sept 2026, 12:03 GMT+1
Our initial investigation has identified instances where anti-spam protections may be contributing to impact for a subset of users. We are continuing to analyse the behaviour and review service telemetry to better understand the underlying cause and determine the most effective mitigation path

Once the issue is addressed by Microsoft Poppulo will attempt to deliver currently deferred mails.

Poppulo Support

Sep 4, 13:22 BST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 14:10 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 12:28 BST
Investigating - We are currently experiencing an issue that may be impacting your ability to fully utilize our services.

Our Engineering team is investigating the issue with Feeds posts not loading and latency.

Please accept our apologies for any inconvenience caused.

Poppulo Support Team

Sep 2, 10:15 BST

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.