Partially Degraded Service
Poppulo Platform / Web Application ? Degraded Performance
Reporting & Analytics ? Operational
Email Microsites ? Degraded Performance
Email Sending ? Operational
Mobile App ? Operational
Mobile Publishing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2022
Resolved - This incident has been resolved.
Dec 6, 17:28 GMT
Monitoring - Test sends are now processing as expected, and we are continuing to monitor.

Please accept our apologies for any inconvenience caused.

Poppulo Support

Dec 6, 17:16 GMT
Investigating - We are currently experiencing an issue that may be impacting your ability to fully utilize our services via Test sends. Live mailings process from a separate queue and are not affected

Our Incident Response teams have been engaged and are working toward a resolution

Please accept our apologies for any inconvenience caused.

Poppulo Support

Dec 6, 15:54 GMT
Dec 5, 2022
Resolved - This incident has been resolved, thank you for your patience and apologies for any inconvenience caused.
Dec 5, 21:01 GMT
Update - We are continuing to investigate this issue.
Dec 5, 20:23 GMT
Update - We are currently investigating sending errors as well as issues regarding microsites on the US server.

Our team is actively working to resolve the issue.

Please accept our apologies for any inconvenience caused.

Poppulo Support

Dec 5, 20:22 GMT
Update - The Issue is now resolved with Test sends now processing as expected.

Please accept our apologies for any inconvenience caused.

Poppulo Support Team

Phone: +353 21 2427277

Email: support@poppulo.com

Dec 5, 17:47 GMT
Update - We are continuing to investigate Test send delays on the US server.

It may take up to 30 minutes for your test emails to start sending.

Please note Live sends are not delayed as they are processed through a separate queue

Our team is actively working to resolve the issue.

Please accept our apologies for any inconvenience caused.

Poppulo Support

Dec 5, 16:25 GMT
Investigating - We are currently investigating sending delays on the US server.

It may take up to 30 minutes for your test emails to start sending.

Our team is actively working to resolve the issue.

Please accept our apologies for any inconvenience caused.

Poppulo Support

Dec 5, 15:51 GMT
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.