All Systems Operational

Poppulo Platform / Web Application ? Operational
Reporting & Analytics ? Operational
Email Microsites ? Operational
Email Sending ? Operational
Mobile App ? Operational
Mobile Publishing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EU Server: Essential maintenance will be carried out on 16th of August 8am to 11am BST Aug 16, 2025 08:00-11:00 BST

Essential maintenance will be carried out on Saturday 16th of August 8am to 11am BST

During this time there will be disruption to services. Including no access to email sending.

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support Team
Posted on Jul 28, 2025 - 08:51 BST
Aug 15, 2025

No incidents reported today.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025
EU Server: Essential maintenance will be carried out on 10th of August 8am to 11am BST
Completed - The scheduled maintenance has been completed.
Aug 10, 10:47 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 BST
Scheduled - Essential maintenance will be carried out on Sunday 10th of August 8am to 11am BST

During this time there will be disruption to services.

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support Team
Aug 7, 14:19 BST
Aug 9, 2025
US Server: Essential maintenance will be carried out on Saturday 9th of August 3am to 6am EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 BST
Scheduled - Essential maintenance will be carried out on Saturday 9th of August 3am to 6am EDT

During this time there will be disruption to services. Including no access to email sending.

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support Team
Jul 28, 08:54 BST
Aug 8, 2025

No incidents reported.

Aug 7, 2025
Service issue on US server
Resolved - This incident has been resolved.
Aug 7, 11:15 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 11:09 BST
Investigating - We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some login attempts failing

Our Incident Response teams have been engaged and have implemented a fix and are monitoring the results

Please accept our apologies for any inconvenience caused
Aug 7, 10:52 BST
US Server: Essential maintenance will be carried out on Thursday 7th of August 3:15AM to 6AM EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 09:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:15 BST
Scheduled - Essential maintenance will be carried out on Thursday 7th of August 3:15AM to 6AM EDT.

During this time there will be disruption to services.

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.

Poppulo Support Team
Aug 6, 16:53 BST
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025
EU and US Server Essential maintenance will be carried out on Saturday 2nd of August 9am to 11am BST (4am to 6am EDT)
Completed - The scheduled maintenance has been completed.
Aug 2, 10:39 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 09:00 BST
Scheduled - Essential maintenance will be carried out on Saturday 2nd of August 9am to 11am BST (4am to 6am EDT)

During this time there may be some disruption to services

These updates are an essential part of our ongoing transition to a more advanced, cloud-based platform. This will bring long-term benefits including enhanced security, improved system stability, and greater scalability.

However, we understand any downtime can be disruptive, and we truly appreciate your patience.


Poppulo Support Team
Aug 1, 12:49 BST
Aug 1, 2025

No incidents reported.

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